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Shipping, Returns and Refunds

Shipping costs, delivery times, international orders, and how returns and refunds work.

Do you offer free shipping?

We want to make getting your coffee as easy and affordable as possible. Roaster of the Month Subscription: Enjoy FREE shipping with every delivery. Other Coffee Beans: Shipping costs are fixed and calculated based on your location. Click & Collect (B

How much does shipping cost?

We work hard to keep our shipping rates fair and simple, so you can enjoy your coffee without surprises at checkout. Here’s a breakdown of our delivery costs:. Perth Metro: $5.00 (Standard) | $9.90 (Express)Perth Outer: $8.00 (Standard) | $12 (Expres

How long does delivery take?

At Perth Coffee Exchange, we want to get your coffee to you as quickly and smoothly as possible. Shipping Your Order. Orders placed before 12 PM are usually shipped the same day. Delivery Times. 📍 Perth City. Regular Delivery: 2–5 business days. Exp

Do you ship worldwide?

Yes, we ship to many countries supported by Australia Post. Shipping rates vary and will be shown at checkout once you enter your delivery address. If no rates appear after entering your address, it means your country is not covered by Australia Post

What’s your return policy?

At Perth Coffee Exchange, we take pride in roasting every batch with care. Each coffee we offer is tested to ensure it delivers a great cup every time. Your coffee experience matters to us. If something isn’t right, please reach out:. Not enjoying yo

When will I get my refund?

Once your refund has been processed, you’ll receive an email confirmation. Please allow up to 2 business days for the funds to appear in your account. Refunds are always returned to the original payment method used for your order. 💡 Need help?Please