What’s your return policy?Updated 3 months ago

At Perth Coffee Exchange, we take pride in roasting every batch with care. Each coffee we offer is tested to ensure it delivers a great cup every time.

If You're Not 100% Happy

Your coffee experience matters to us. If something isn’t right, please reach out:

• Not enjoying your coffee? Let us know—we’ll help you find one that suits your taste.

• Having trouble brewing? We’re happy to share tips to help you get the best results.

Important Notes About Returns

As coffee is a fresh food product, we’re unable to offer refunds in the following cases:

• You’ve simply changed your mind.

• You don’t enjoy the taste.

• You selected the wrong grind size (e.g., coarse instead of fine).

We’re here to make sure you enjoy every cup, so please get in touch if you need guidance or recommendations.

💡 Need help?
Please reach out us:
📞 Phone: 0413 929 933
📧 Email: [email protected]
💬 Chat: start a live chat by clicking the lower right corner chat icon