Once your refund has been processed, you&#x2019;ll receive an email confirmation.Please allow up to 2 business days for the funds to appear in your account. Refunds are always returned to the original payment method used for your order.&#x1F4A1; Need help? Please reach out us: &#x1F4DE; Phone: 0413 929 933 &#x1F4E7; Email: <a data-start="905" data-end="936" rel="noopener">info@perthcoffeeexchange.com.au</a> &#x1F4AC; Chat: start a live chat by clicking the lower right corner chat icon

Once your refund has been processed, you’ll receive an email confirmation. Please allow up to 2 business days for the funds to appear in your account. Refunds are always returned to the original payment method used for your order. 💡 Need help?Please

When will I get my refund?

Shipping, Returns and Refunds

Can I edit or add anything to my order?

How do I cancel my order?

How do I track my order?

What do I do if I receive the wrong item in my order?

What if my package gets lost or arrives damaged?

Having trouble with your account?

How do I use coupon codes/gift cards?

Orders and Account Management

Do you offer free shipping?

How much does shipping cost?

How long does delivery take?

Do you ship worldwide?

What’s your return policy?

What are Brew Crew rewards?

How do I participate in Brew Crew Rewards?

How do I redeem my Brew Bucks?

Is there a minimum purchase or expiration for my Brew Bucks?

What can I redeem with my Brew Bucks?

How many friends can I refer and how do I do it?

How to Transfer Brew Bucks From an Old Account?

Brew Crew Rewards

What is included in my Roaster of the Month subscription?

How do I start my Roaster of the Month subscription?

What Roast Preference Should I Choose?

What’s the commitment and cancellation policy for subscriptions?

Product Information and Subscription

How to make better coffee at home (our free Home Barista Guide)

Small-Group Espresso Workshop (in-store, Booragoon)

Coffee Education & Brewing Help

When will I get my refund?Updated 3 months ago