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What’s your return policy?Updated 3 months ago

At Perth Coffee Exchange, we take pride in roasting every batch with care. Each coffee we offer is tested to ensure it delivers a great cup every time.

If You're Not 100% Happy

Your coffee experience matters to us. If something isn’t right, please get in touch:

  • Not enjoying your coffee? Let us know and we’ll help you find one that suits your taste.

  • Having trouble brewing? We’re happy to share tips to help you get the best results.


Important Notes About Returns

As coffee is a fresh food product, we’re unable to offer refunds in the following cases:

  • You’ve simply changed your mind.

  • You don’t enjoy the taste.

  • You selected the wrong grind size (e.g., coarse instead of fine).

We’re here to make sure you enjoy every cup, so please contact us if you need guidance or recommendations.


💡 Need help?
Please reach out us:
📞 Phone: 0413 929 933
📧 Email: [email protected]
💬 Chat: start a live chat by clicking the lower right corner chat icon

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